Blog

When the onboarding process is done well, it’s something barely noticeable that moves us from curious to hooked in a few seconds. We take a look at three common flows and how to ace them.

We visited convenience stores to test our revised UI for PayPoint in person. Lessons were learned, Mars bars were eaten.

We discuss the importance of notifications that take place outside of your platform, and why product teams should give plenty of thought to them.

Understanding how an organisation is performing from a product perspective can be daunting. Learn how a product maturity framework makes things crystal clear.

We got together with Linklaters to discuss how user-centred research and design techniques can help organisations meet the expectations of the FCA’s Consumer Duty.

It’s the start of a new era for Lighthouse as it becomes part of Digital Product People, guided by some familiar faces.

Laura Jackson from Not Actual Size joined us to talk about the complexities of creating content for multi-channel audiences, how to handle the demands of always on social media and what the future holds for content teams.

Launching in a new market can be tougher than you’d think. We share our four top tips, with a hat tip to Derrick Tsorme’s talk at Config 2022.

Whose job is it to care about input types? We run through the common types, their functions, and how design and development teams can collaborate to avoid user frustration.

Traditional moodboards are a useful tool, but sometimes they can hinder not help client communication. Here’s how we’ve changed ours for the better.