It comes naturally for product teams to think about users, but forward thinking organisations should be sure to instil user-centric thinking in other areas too.
the priority spade
If you’ve got a digital product, you’re going to need to come up with a way to decide what direction it takes next. Avoid falling into feature holes by using our new invention, the priority spade.
Ever worked with someone who couldn’t innovate their way out of a paper bag? Or maybe a leader who gets overexcited about the latest trend from a conference, completely detached from what your customers actually need? Or your product roadmap? We’ve been there.
Want to bring everyone on a journey to the future of your product? We discuss why and how to share your product vision effectively.
Digitising non-digital or semi-digital business processes has become a major focus for lots of organisations. However, it’s not always obvious how to start this journey, so we made a guide to help.
We discuss the importance of notifications that take place outside of your platform, and why product teams should give plenty of thought to them.
Understanding how an organisation is performing from a product perspective can be daunting. Learn how a product maturity framework makes things crystal clear.
We got together with Linklaters to discuss how user-centred research and design techniques can help organisations meet the expectations of the FCA’s Consumer Duty.
When the onboarding process is done well, it’s something barely noticeable that moves us from curious to hooked in a few seconds. We take a look at three common flows and how to ace them.
Tom’s back in the chair, and he’s joined by two members of our Client Services team. They dive deep into measuring product maturity, and share the surprising outcomes caused by a small change to project progress reporting.