Blog

We look into customising and building upon digital tools to get the insights your business needs, as we did ourselves with Lightboard.

Our second hack day saw us venture into the country and lock ourselves away for a couple of days. We planned things, built stuff, watched films and drank some beer.

Every product team wants to build that unicorn they can sell for a billion dollars. Most won’t. Some won’t even make a penny. But that doesn’t necessarily mean they haven’t been successful.

When we created anew parenting platform for Action for Children we tested with real content at the earliest possible stage. Some of our discoveries were pretty surprising!

Is hiring a dedicated UX designer to join the team a good move, or will an agency provide the best value? We look at what both options have going for them.

We talk you through defining and keeping your product’s new year’s resolutions, with actionable steps that will help you keep them in check.

Launching in a new market can be tougher than you’d think. We share our four top tips, with a hat tip to Derrick Tsorme’s talk at Config 2022.

Tom’s back in the chair, and he’s joined by two members of our Client Services team. They dive deep into measuring product maturity, and share the surprising outcomes caused by a small change to project progress reporting.

We got together with Linklaters to discuss how user-centred research and design techniques can help organisations meet the expectations of the FCA’s Consumer Duty.

Picture this: your team finally nails a promising design direction only to get bogged down in another round of drawn-out reviews.

The work is strong. The feedback loop? Endless.

Suddenly, you’re in a holding pattern, waiting on decisions, chasing alignment, and explaining the same rationale three times over. It’s a common UX manager nightmare, especially in enterprise settings.