Blog

What happens when you send two UXers out in an electric vehicle for a day? Turns out they encounter more pain points than they could ever have expected…

Why did we put bags over our heads when we were building Up All Hours? Turns out we needed to look momentarily silly to design a better experience.

Becoming a user-centric organisation can be a slow process when a business is large. We look at why this is, and how enterprise businesses can move towards improved user-centricity.

What happens when design and development teams break free of their silos and collaborate? Here’s what we found out from Mina Bach’s talk at Config 2021

You can’t dictate how your product is used, but the unexpected ways real users interact with it can teach you a lot.

What makes users trust some brands over others? Whilst making Dots for Action for Children we tested out how trustworthy people thought various brands were and learned a lot from it.

When we created anew parenting platform for Action for Children we tested with real content at the earliest possible stage. Some of our discoveries were pretty surprising!

Launching a product is best viewed as a process, not a date in the diary. We explain how to 10X your launch and maximize your chance of success.

How do you determine which features to prioritise in your product backlog? Russ and Tom talk us through the elements to consider when weighting each one.

What success can look like and how you should you measure the value of your product.