Blog

Coupling user research with cold, hard data is the best way to validate assumptions and forge the right path.

It comes naturally for product teams to think about users, but forward thinking organisations should be sure to instil user-centric thinking in other areas too.

We discuss why accessibility matters so much and how embracing constraints makes for better design.

We visited convenience stores to test our revised UI for PayPoint in person. Lessons were learned, Mars bars were eaten.

We discuss the importance of notifications that take place outside of your platform, and why product teams should give plenty of thought to them.

Understanding how an organisation is performing from a product perspective can be daunting. Learn how a product maturity framework makes things crystal clear.

It’s the start of a new era for Lighthouse as it becomes part of Digital Product People, guided by some familiar faces.

When the onboarding process is done well, it’s something barely noticeable that moves us from curious to hooked in a few seconds. We take a look at three common flows and how to ace them.

What happens when you send two UXers out in an electric vehicle for a day? Turns out they encounter more pain points than they could ever have expected…

Becoming a user-centric organisation can be a slow process when a business is large. We look at why this is, and how enterprise businesses can move towards improved user-centricity.