Lessons learned from the frontline, stories with unexpected endings and practical advice for product teams
Before you can build successful digital products you need to build trust, especially when working with an established enterprise organisation. Here’s what we’ve learned along the way.
We all love onboarding new users, but when was the last time you thought about the other end of their journey? Nailing offboarding is just as vital to user experience.
What happens when design and development teams break free of their silos and collaborate? Here’s what we found out from Mina Bach’s talk at Config 2021
What happened when we tackled a UI design project without a wireframing stage? You might just be surprised to find out…
Whose job is it to care about input types? We run through the common types, their functions, and how design and development teams can collaborate to avoid user frustration.
We visited convenience stores to test our revised UI for PayPoint in person. Lessons were learned, Mars bars were eaten.
Successful communication is key for a successful project, especially when you’ve got several teams collaborating. Here’s what works for us.
Agile methodologies are great, but sticking doggedly to the activities involved can hamper progress. We discuss hitting the right balance of process and progress.
Forms aren’t many people’s idea of excitement, but as we explain, they have a massive impact on product success.
Coupling user research with cold, hard data is the best way to validate assumptions and forge the right path.