Blog

We visited convenience stores to test our revised UI for PayPoint in person. Lessons were learned, Mars bars were eaten.

We discuss the importance of notifications that take place outside of your platform, and why product teams should give plenty of thought to them.

Understanding how an organisation is performing from a product perspective can be daunting. Learn how a product maturity framework makes things crystal clear.

It’s the start of a new era for Lighthouse as it becomes part of Digital Product People, guided by some familiar faces.

When the onboarding process is done well, it’s something barely noticeable that moves us from curious to hooked in a few seconds. We take a look at three common flows and how to ace them.

What happens when you send two UXers out in an electric vehicle for a day? Turns out they encounter more pain points than they could ever have expected…

Becoming a user-centric organisation can be a slow process when a business is large. We look at why this is, and how enterprise businesses can move towards improved user-centricity.

Taking the first step to change can be daunting, especially when your product is big. Here are a few actionable ideas to help overcome a ‘business as usual’ mentality.

Launching in a new market can be tougher than you’d think. We share our four top tips, with a hat tip to Derrick Tsorme’s talk at Config 2022.

How can you make something meaningful without knowing how it’s going to be used? We dived into how Rwandans bank in order to make the best possible product for Bank of Kigali.