Digitising non-digital or semi-digital business processes has become a major focus for lots of organisations. However, it’s not always obvious how to start this journey, so we made a guide to help.
It comes naturally for product teams to think about users, but forward thinking organisations should be sure to instil user-centric thinking in other areas too.
We discuss the importance of notifications that take place outside of your platform, and why product teams should give plenty of thought to them.
Understanding how an organisation is performing from a product perspective can be daunting. Learn how a product maturity framework makes things crystal clear.
We got together with Linklaters to discuss how user-centred research and design techniques can help organisations meet the expectations of the FCA’s Consumer Duty.
When the onboarding process is done well, it’s something barely noticeable that moves us from curious to hooked in a few seconds. We take a look at three common flows and how to ace them.
Tom’s back in the chair, and he’s joined by two members of our Client Services team. They dive deep into measuring product maturity, and share the surprising outcomes caused by a small change to project progress reporting.
Becoming a user-centric organisation can be a slow process when a business is large. We look at why this is, and how enterprise businesses can move towards improved user-centricity.
Want to bring everyone on a journey to the future of your product? We discuss why and how to share your product vision effectively.
Taking the first step to change can be daunting, especially when your product is big. Here are a few actionable ideas to help overcome a ‘business as usual’ mentality.