Blog

We visited convenience stores to test our revised UI for PayPoint in person. Lessons were learned, Mars bars were eaten.

We discuss the importance of notifications that take place outside of your platform, and why product teams should give plenty of thought to them.

Understanding how an organisation is performing from a product perspective can be daunting. Learn how a product maturity framework makes things crystal clear.

We got together with Linklaters to discuss how user-centred research and design techniques can help organisations meet the expectations of the FCA’s Consumer Duty.

It’s the start of a new era for Lighthouse as it becomes part of Digital Product People, guided by some familiar faces.

When the onboarding process is done well, it’s something barely noticeable that moves us from curious to hooked in a few seconds. We take a look at three common flows and how to ace them.

Laura Jackson from Not Actual Size joined us to talk about the complexities of creating content for multi-channel audiences, how to handle the demands of always on social media and what the future holds for content teams.

In our second podcast with Linklaters we talk through dark UX design patterns, and the various ways organisations must avoid deceiving users to meet the FCA’s Consumer Duty outcomes.

Tom’s back in the chair, and he’s joined by two members of our Client Services team. They dive deep into measuring product maturity, and share the surprising outcomes caused by a small change to project progress reporting.

What happens when you send two UXers out in an electric vehicle for a day? Turns out they encounter more pain points than they could ever have expected…