Blog

We got together with Linklaters to discuss how user-centred research and design techniques can help organisations meet the expectations of the FCA’s Consumer Duty.

It’s the start of a new era for Lighthouse as it becomes part of Digital Product People, guided by some familiar faces.

When the onboarding process is done well, it’s something barely noticeable that moves us from curious to hooked in a few seconds. We take a look at three common flows and how to ace them.

Laura Jackson from Not Actual Size joined us to talk about the complexities of creating content for multi-channel audiences, how to handle the demands of always on social media and what the future holds for content teams.

In our second podcast with Linklaters we talk through dark UX design patterns, and the various ways organisations must avoid deceiving users to meet the FCA’s Consumer Duty outcomes.

Tom’s back in the chair, and he’s joined by two members of our Client Services team. They dive deep into measuring product maturity, and share the surprising outcomes caused by a small change to project progress reporting.

What happens when you send two UXers out in an electric vehicle for a day? Turns out they encounter more pain points than they could ever have expected…

Becoming a user-centric organisation can be a slow process when a business is large. We look at why this is, and how enterprise businesses can move towards improved user-centricity.

Want to bring everyone on a journey to the future of your product? We discuss why and how to share your product vision effectively.

Taking the first step to change can be daunting, especially when your product is big. Here are a few actionable ideas to help overcome a ‘business as usual’ mentality.