How to conduct expert user research aka how you might be doing it wrong

We talk about the research techniques we’ve learned and adopted over the years while talking to customers and users. Learn about why conducting good research is one of the most important parts of any tech project. In the podcast we cover:

  • How to eliminate bias and get the right answers
  • What benefits research will bring and how it could save you money
  • How you should conduct research and who you should be talking to