We talk about the research techniques we’ve learned and adopted over the years while talking to customers and users. Learn about why conducting good research is one of the most important parts of any tech project. In the podcast we cover:
- How to eliminate bias and get the right answers
- What benefits research will bring and how it could save you money
- How you should conduct research and who you should be talking to
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4th April 2024
Podcast
Podcast
Designing user experiences that meet the FCA’s Consumer Duty
We got together with Linklaters to discuss how user-centred research and design techniques can help organisations meet the expectations of the FCA’s Consumer Duty.
17th July 2023
Podcast
Podcast
User-focused content and its importance in the creative landscape
Laura Jackson from Not Actual Size joined us to talk about the complexities of creating content for multi-channel audiences, how to handle the demands of always on social media and what the future holds for content teams.