Blog

Digitising non-digital or semi-digital business processes has become a major focus for lots of organisations. However, it’s not always obvious how to start this journey, so we made a guide to help.

Mistakes are the cheapest way to learn but you can only learn from your mistakes if you realise you’re making them.

User research is key to ensuring we solve real problems, but how should we tackle sensitive subjects and protect everyone involved?

What happened when we tackled a UI design project without a wireframing stage? You might just be surprised to find out…

Coupling user research with cold, hard data is the best way to validate assumptions and forge the right path.

It comes naturally for product teams to think about users, but forward thinking organisations should be sure to instil user-centric thinking in other areas too.

We discuss why accessibility matters so much and how embracing constraints makes for better design.

We visited convenience stores to test our revised UI for PayPoint in person. Lessons were learned, Mars bars were eaten.

We discuss the importance of notifications that take place outside of your platform, and why product teams should give plenty of thought to them.

Understanding how an organisation is performing from a product perspective can be daunting. Learn how a product maturity framework makes things crystal clear.