Dan and Tom talk about using a prototype to get feedback from real-world customers. Along the way they touch on…
- Where to find your customers
- What you should and shouldn’t be asking
- What to do once you’ve got your feedback
- How Dan cheated on his GCSE geography coursework
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17th July 2023
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User-focused content and its importance in the creative landscape
Laura Jackson from Not Actual Size joined us to talk about the complexities of creating content for multi-channel audiences, how to handle the demands of always on social media and what the future holds for content teams.
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Understanding dark patterns and the FCA’s consumer duty
In our second podcast with Linklaters we talk through dark UX design patterns, and the various ways organisations must avoid deceiving users to meet the FCA’s Consumer Duty outcomes.
