We chatted to Gilbert Corrales, CEO and Co-founder of Leaf, about how a close-knit group of Costa Ricans came to the UK and turned a hypothesis based around music streaming into an app used all over the globe. Among other things we discussed:
- Why you shouldn’t worry about user churn
- How Leaf adopted a test-driven approach to developing new features
- How a simple chat box took on a life of its own!
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User-focused content and its importance in the creative landscape
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Understanding dark patterns and the FCA’s consumer duty
In our second podcast with Linklaters we talk through dark UX design patterns, and the various ways organisations must avoid deceiving users to meet the FCA’s Consumer Duty outcomes.
